At Maa Chef Amma, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website maachefamma.in or make a purchase from us.
Information We Collect
We collect information you provide directly to us when you:
- Place an order (name, phone number, delivery address)
- Contact us via WhatsApp or phone
- Submit a review or feedback on our website
- Create an account on our platform
We may also collect non-personal information such as browser type, device type, and pages visited to improve our website experience.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and delivery updates via WhatsApp
- Respond to your queries and customer support requests
- Improve our products, website, and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Payment Information
We accept payments via UPI, PhonePe, Google Pay, and other UPI-based methods. All payment transactions are processed directly through UPI infrastructure. We do not store your payment card details or bank account information on our servers.
Our UPI ID: 9505652727-2@ybl — Payments go directly to Maa Chef Amma's registered account.
Information Sharing
We may share your information only in the following circumstances:
- With delivery partners to fulfil your order
- When required by law or legal process
- To protect the rights and safety of our customers
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the website.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at +91 99893 40476 or via WhatsApp.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Maa Chef Amma
Kakinada, Andhra Pradesh — 533006
Phone: +91 99893 40476
WhatsApp: wa.me/919989340476
Website: maachefamma.in